Showing posts with label fulfilment. Show all posts
Showing posts with label fulfilment. Show all posts

9 Feb 2007

About not fulfilling the expectation

Great idea from the Blog of Seth Godin - Marketing guru.

"To raise someone's expectations then not fulfill them is worse than mediocrity". Means you better do nothing than raise expectation and then not fulfil it.

Don't announce the service until you are ready to provide it.